Fluent Financial
Personal Insurance advice, local knowledge. Your broker for life.

Our policies

At Fluent Financial, we’re trusted by hundreds and valued by many. We provide insurance solutions for you and your loved ones, taking the time to assess your needs and risks properly.We meet you where you’re at in life and help you find the support and confidence you need to move forward with clarity.

Income Protection

Helps replace a portion of your income if illness or injury prevents you from working, keeping your finances on track while you recover.

Medical Insurance

Gives you access to timely medical treatment and specialist care, helping reduce the financial impact of unexpected health costs.

Life Insurance

Provides financial security for your loved ones by helping cover expenses and maintain their lifestyle if you're no longer there to support them.

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It should take around 7 minutes and includes multiple-choice questions. We will be in touch within 24–72 hours after submission. We look forward to chatting with you!

How we work

Miki Ferris - Your broker for every stage of life

When it comes to protecting your future, having the right guidance can make all the difference. For Christchurch-based Insurance Adviser Miki Ferris, helping people navigate life's uncertainties is more than a profession.

It is about building meaningful relationships and helping clients make informed decisions about their financial protection. Working with individuals, families, and business owners throughout New Zealand, Miki understands that no two situations are the same.

Whether it is planning for the unexpected, safeguarding a family's financial future, or helping a business prepare for potential challenges, she takes a personalised approach to every client she works with. Specialising in life, health, trauma, disability, and income protection Miki focuses on understanding each person's unique circumstances before recommending solutions that align with their goals.

Her clients value her genuine approach, clear communication, and ability to simplify what can often feel like a complex process. At the heart of Miki's work is a commitment to ensuring people feel informed, supported, and equipped to make decisions that suit their circumstances.

Rather than viewing insurance as simply a policy, she sees it as an important part of a broader financial strategy designed to help protect individuals, families, and businesses from the financial impact of unexpected events.

Based in Christchurch and proudly serving clients across New Zealand, Miki continues to build long-term relationships founded on trust, transparency, and a genuine commitment to helping people secure the right level of protection for their needs.

Melinda R
We recently got in touch with Miki to get advise on health and life cover, then ended up changing our current life and trauma cover too, as she found a better option for us for all the above. She was super prompt with all communication, nothing was a hassle, and most importantly, no pushy sales vibes there!! Thanks so much to the whole team for the smooth process, highly recommend Fluent
Miki did a great job in finding us the value we needed. A great balance of cover and cost. Highly recommend.
Nick P
Miki at Fluent is an absolute standout. She took the time to review my existing NIB policy, sourced alternative options, and presented everything clearly so I could make a fully informed decision - ultimately choosing to remain with NIB due to fewer exclusions. She also arranged cover for my partner, seamlessly aligning our policy start dates and even securing the removal of an exclusion from his policy, which made a significant difference. We felt completely looked after throughout the entire process. Professional, knowledgeable, and truly client-focused — I wouldn’t hesitate to recommend Miki to anyone looking for exceptional service.
Lisa C
Miki and team were so easy to deal with, went above and beyond to find the best cover to suit our needs. Kept in co tact and kept us informed and up to date throughout the whole process. Made it simple and easy 😄✅️
Samantha